How do I join The Fitness Centre?
A: Click here to sign-up online, select the appropriate membership type, a month’s fee will be taken when signing up online and then the following month your payment will be pro-rated if required.
How do I pay my membership dues?
A: The first month’s dues are to be paid directly to The Fitness Centre at the time of sign-up (credit card), with subsequent payments being automatically deducted from your credit card on the 1st of each month.
How do I cancel my membership?
A: Written notice (via email) is required to cancel your membership, please send an email to firstname.lastname@example.org. The deadline for cancelling your membership is the 24 th of the month.
My employer offers a fitness subsidy program. Can I obtain documentation to apply for this reimbursement?
A: Yes. You can retrieve your receipts through the Wellness Living platform.
I have outside colleagues, friends or relatives who would like to join The Fitness Centre… are they eligible?
A: Non-tenants are welcome to join the Fitness Centre. Spouses of Tenant members receive the Tenant rate.
Can I pay a “drop-in” fee if I want to use your facility on occasion?
A: Yes. Drop-in passes are available for $15. A consent waiver is required annually.
What are the guest privileges?
A: Members may bring in guests for a drop-in fee of $15.00 (inc. GST). The member is responsible for the conduct of their guest. Guests must be 18 years of age or older. All guests must sign an informed consent form before being permitted to use the facility.
Can spouses use the Fitness Centre?
A: Yes, there are two options: The spouse of a member may choose to sign up for the same rate. If the spouse does not wish to purchase a membership, they can pay the $15.00 drop-in fee.
I would like assistance with developing my exercise program; what are my options?
A: A variety of personal training programs are available at an additional cost. The Fitness Centre has several knowledgeable fitness consultants on staff that may be of assistance. New members may schedule a complimentary Equipment Orientation with the reception desk staff. This appointment spans approximately 30 minutes and is designed to walk you through the basic setup of the cardio and weight machines.
What types of classes does The Fitness Centre offer? Is there a fee?
A: Group Exercise classes are offered with a membership fee. Please see our current Group Exercise schedule here on the website, or on Wellness Living.
What qualifications do your fitness staff and personal trainers have?
A: Our fitness consultants and trainers have obtained university degrees in Kinesiology or Physical Education (or equivalent). They are recognized by the Canadian Society of Exercise Physiology as Certified Exercise Physiologists (CEPs) or Certified Personal Trainers (CPTs), the highest national certifications in the field.
What qualifications do your class instructors have?
A: Our class instructors are certified as leaders through the AFLCA (provincial body) or have had other training that allows them to instruct group classes in their specific field of expertise (eg. aerobics, resistance, yoga). Our Program Coordinator is responsible for assessing the capabilities of the instructors on an ongoing basis and reviews feedback from participants to ensure that classes are safe, effective, and enjoyable.
Does The Fitness Centre offer fitness appraisals?
A: Yes. The Fitness Centre offers appraisals for an additional fee. We are an Accredited Fitness Appraisal Centre (AFAC) through the Canadian Society for Exercise Physiology. Using the Canadian Physical Activity, Fitness and Lifestyle Appraisal (CPAFLA) format, a fitness consultant will evaluate your aerobic capacity, body composition, flexibility, strength, endurance, and power. Appointments last 60-90 minutes and can be booked at the reception desk.